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Frequently Asked question’s
Find answers to your questions about Onibata Mall, Still not satisfied?
Send a mail to hello@onibatamall.com
General
What is Onibata Mall?
Onibata Mall is an ecommerce platform showcasing high quality, Nigeria made footwear and leather products. We aim to bridge the gap between local footwear makers and their potential customers
Why should I shop at Onibata Mall?
We exclusively feature the best Nigerian footwear brands, promoting local talent and craftsmanship; and ensuring you get the best locally made footwear with ease and without disappointment.
Do you manufacture your shoes from your factory?
No. Onibata Mall does not produce her own footwear. We only work with selected local footwear brands who have met our quality assurance requirements and showcase their products in our store.
Product-Related
What type of product does Onibata Mall offer?
We feature a wide range of footwear and leather products including shoes, belts, bags and accessories for all genders
Are your products authentic?
Yes! All products are genuine sourced directly from the artisans to you
What is the quality of products?
We ensure high quality products get to you through quality assurance testing.
How do I stay updated on new products and promotions?
We’d love to keep you in the loop! Subscribe to our newsletter or follow us on social media to hear about our latest products, special offers, and exciting promotions.
Can I sell my products at Onibata Mall?
Contact us through our website to inquire about potential vendor or partnership opportunities
Order -Related
What is the delivery timeline?
Orders are typically delivered within 3-7 days. Terms and conditions apply
Can I track my order?
Yes. Tracking information will be provided via our ever available customer service unit.
Do you deliver to the Diaspora?
Yes! Onibata Mall supports worldwide delivery.
How do I stay updated on new products and promotions?
Check our return policy page for more information.
