1. Introduction

1.1. Welcome to Onibatamall(“we,” “our,” or “us”)! These Terms of Use (“Terms”) govern your access to and use of our website, www.onibatamall.com (the “Website”). By using our Website, you agree to comply with these Terms.

1.2. If you do not agree with any part of these Terms, please do not use the Website.

1.3. Onibatamall is an e-commerce platform that sells Nigerian made shoes directly to customers. We are not a marketplace and do not connect buyers with third-party sellers.

1.4. You must be at least 18 years old to use this website. If you are under 18, you may only use it with the involvement of a parent or guardian.

2. Use of Our Website

2.1. You must be at least 18 years old to make a purchase on Onibatamall.

2.2. You agree to use the website only for lawful purposes and in accordance with these Terms.

2.3. You must not:

• Copy, modify, or distribute our content without permission.
• Attempt to gain unauthorized access to our website or disrupt its operations.
• Use the website for fraudulent or misleading activities.

3. Product Information & Pricing

3.1. We make every effort to ensure that product descriptions and prices are accurate. However, errors may occur, and we reserve the right to correct them.

3.2. Prices are listed in Nigerian Naira (NGN) and include applicable taxes unless stated otherwise.

3.3. Placing an order does not guarantee acceptance. We reserve the right to cancel any order if necessary, such as in cases of pricing errors or stock unavailability.

4. Orders & Payments

4.1. By placing an order, you confirm that the provided details are accurate and complete.

4.2. Payments must be made using the accepted payment methods listed on our website.

4.3. We use secure payment gateways, but we are not responsible for any issues arising from third-party payment providers.

4.4. If a payment is unsuccessful or flagged for security reasons, we may cancel the order.

5. Shipping & Delivery

5.1. We deliver within Nigeria using reputable logistics partners. Estimated delivery times are provided at checkout but may vary due to unforeseen circumstances.

5.2. Shipping fees and delivery timelines are displayed during the checkout process.

5.3. Once an order is shipped, you will receive a tracking number (if available).

5.4. If you provide an incorrect address, we are not responsible for failed delivery attempts.

6. Returns & Refunds

6.1. We accept returns within Seven (7) days of delivery if the product is unused, in its original packaging, and in resalable condition.

6.2. Returns must be requested by contacting our customer support at contact@onibatamall.com or +2348059847344

6.3. Refunds are processed after the returned item is inspected and approved. The refund may take seven (7) business days to reflect, depending on your payment method.

6.4. Shipping fees are non-refundable, except in cases of defective or wrong items.

7. Intellectual Property

7.1. All content on Onibatamall, including images, text, logos, and designs, is our property or used with permission. You may not reproduce or distribute any content without our written consent.

8. Limitation of Liability

8.1. Onibatamall is not liable for:

• Any indirect, incidental, or consequential damages resulting from your use of our website.
• Delays or failures beyond our control, including but not limited to natural disasters, strikes, or internet failures.

8.2. Our total liability for any claim related to our website or products is limited to the total amount paid for the disputed purchase.

9. Privacy & Data Protection

9.1. By using Onibatamall, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal data.

9.2. We do not store payment details. Transactions are processed securely through third-party payment providers.

10. Governing Law & Disputes

10.1. These Terms are governed by the laws of Nigeria.

10.2. Any disputes shall be resolved amicably. If unresolved, disputes will be referred to the Nigerian courts.

11. Contact Information

For questions about these Terms, please contact us at:

• Email: info@onibatamall.com
• Phone: +2348059847344